Terms of service

Please read these Terms and Conditions carefully before using our website.

This electronic document is generated automatically and does not require any physical or digital signatures.

1. Introduction

Welcome to Caro Mart (“we,” “our,” “us”). These Terms and Conditions govern your use of our website (the “Site”), including all related services, features, and content.

By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use the Site.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Changes will take effect immediately upon posting. Continued use of the Site indicates your acceptance of those changes.

2. Use of the Site

You must be at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

We grant you a limited, non-transferable, and revocable license to use the Site for personal shopping purposes only. Any commercial use or use on behalf of a third party is prohibited unless explicitly authorized by us.

All content on the Site is provided for general information purposes. Product descriptions and representations are intended to highlight features and may vary slightly from the actual product.

3. Account Registration

Certain features may require you to create an account. When registering, you agree to:

  • Provide accurate and up-to-date information
  • Maintain the confidentiality of your account credentials
  • Accept responsibility for all activities under your account

You must notify us immediately of any unauthorized use of your account. Caro Mart will not be liable for any loss resulting from your failure to secure your account.

By registering, you may receive promotional emails. You can unsubscribe at any time using the link provided in those emails.

4. User Submissions

Any content you submit to us (including reviews, comments, or suggestions) becomes the property of Caro Mart.

By submitting content, you grant us the right to use, reproduce, and display it, including your name associated with it.

You agree not to:

  • Provide false information
  • Impersonate another person
  • Submit unlawful or misleading content

We reserve the right (but are not obligated) to remove or edit any submissions.

5. Orders and Pricing

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at any time
  • Request additional information for verification
  • Cancel orders suspected of fraud or misuse

Pricing errors may occur. If an item is incorrectly priced, we may either contact you for confirmation or cancel the order and issue a refund if applicable.

Payment verification may be required before order confirmation.

6. Intellectual Property

All content on this Site—including text, images, graphics, logos, and software—is the property of Caro Mart and protected under applicable copyright and intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

7. Dispute Resolution

Any disputes arising from these Terms shall be resolved through arbitration by a single arbitrator appointed under applicable arbitration rules.

  • The arbitration will take place in Pakistan
  • Proceedings will be conducted in English
  • The arbitrator’s decision will be final and binding

We reserve the right to seek legal remedies through courts when necessary, particularly for intellectual property protection.

8. Governing Law

These Terms are governed by the laws of the Islamic Republic of Pakistan.

Any disputes shall fall under the jurisdiction of the courts of Lahore.

9. Termination

We reserve the right to suspend or terminate your access to the Site at any time without prior notice if you violate these Terms.

Upon termination:

  • Your access to the Site will be revoked
  • Any outstanding obligations (such as payments) will remain enforceable

If you are dissatisfied with the Site or these Terms, your only remedy is to stop using the Site.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our official channels listed on the website.